Please contact us with your enquiries and feedback through the form below. We are very responsive!
Shipping & Returns
Shipping
Free delivery to the Philippines only. Cash on delivery available.
Returns Our returns policy lasts 7 days. To be eligible for a return, your item must be unused; bottle sealed and in the same condition that you received it. It must also be in the original packaging.
Refunds & Exchanges Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund or exchange will be processed.
Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at karl.alveoland@gmail.com.